Talk to an actual person.
Question, or need a hand? Reach us by phone, online form or live chat, whatever suits.
PTC Mobile Customer Support: Phone – 1300 492 193 (Option 1, then Option 1)
- Monday – Friday: 9am to 8pm AEST
- Saturday – Sunday: 9am to 6pm AEST
[Toll free when calling from your PTC Mobile Number. If you’re calling from another service, roaming charges apply]
PTC Protec Pty Ltd
ABN: 47 910 955 731
ACN: 152 133 885
Online Form
What Makes Us Different?
A Trusted
Network
PTC Mobile uses the Telstra Wholesale Mobile Network
Read More
Great Value
Plans
Packed with features like Data Banking & Gifting, Bill Shock prevention and International Calls
Easy
Switch
Switching to PTC Mobile is simple and easy and you keep your mobile number
Real Customer Support
Customer Service with real people to talk to 7 days a week.
Frequently Asked Questions
What mobile network does PTC Mobile use?
The mobile product of PTC Mobile uses the Telstra Wholesale Mobile Network, with predicted coverage areas in all Australian major cities, most outer-metro areas and larger regional centres, as well as many smaller towns and transport corridors. For predicted coverage details click here
Can I transfer my existing mobile number?
What is data banking?
What countries are included in the unlimited international calls and SMS?
Offer Terms & Conditions
Plan pricing terms
For full terms and conditions on the plans please refer to the terms and conditions on the relevant plan pages. Prices listed above do not include call packs, add-ons or extra equipment unless explicitly stated.
We're full of features
^Our Fair Use Policy applies to all UNLIMITED Plans and unlimited components of plans. Use which is not permitted by our Fair Use Policy is not included in your monthly call allowance or the relevant component of the plan. You may view the terms of our Fair Use Policy here